SHIPPING MANAGER
QUESTIONAIRE:
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1. I'm currently using a courier, errand or delivery service now? YES/NO
+If yes, which service do you use, and are you happy with their services?
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2. Do they offer all the courier/errand services you want? YES/NO
+If no, what can we do for you today, tomorrow or maybe in the near future.
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3. How frequently do you use or need an errand/courier service?
+ -
4. Do you need a shipping manager to customize your deliveries?
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5. Do you need your freight, international and domestic shipping prep?
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6. Will you need property p/d to your nearest FedEx location?
+Note: There will be a $10 P/D fee and $3 each additional package
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7. What type of errand/courier services would you like to see available?
+ -
8. How quickly do you need errands/deliveries completed?
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9. Do you need all of your online orders/purchases taken? YES/NO
+If yes, got to our Customer Service Request Form.
TIPS FOR INTERNATIONAL SHIPPING:
STOP DELAYS:
*WHAT IS IT?
*HOW MANY ITEMS ARE THERE?
*WHAT IS IT MADE FROM?
*WHAT'S THE INTENDED USE?
EXAMPLES:
X BAD DESCRIPTION: SAMPLES
> GOOD DESCRIPTION: 200 CM x 400 CM NYLON CARPET SAMPLES
X BAD DESCRIPTION: GIFT
> GOOD DESCRIPTION: ONE MEN'S KNITTED SWEATER (100% COTTON)
X BAD DESCRIPTION: DOCUMENTS
> GOOD DESCRIPTION: 30 PAGES OF LEGAL DOCUMENTS
X BAD DESCRIPTION: PARTS
> GOOD DESCRIPTION: TWO STEELS SPRINGS FOR WOODWORKING MACHINE
Please Note: Separate descriptions must be provided for each commodity.
EXAMPLE: If you're shipping 15 identical sweaters and 30 identical pairs of sneakers, you need to include separate descriptions for the group of sweaters and the group of sneakers.
DEEP DISCOUNTS
EXPRESS SERVICE(S):
1. 40% INTERNATIONAL & RETURN SERVICES
2. 10% U.S. & INTERNATIONAL FREIGHT SERVICES
3. 25% RESIDENTIAL SURCHARGES
GROUND SERVICE(S):
1. 20% U.S. & RETURN SERVICES
2. 10% INTERNATIONAL SHIPPING
3. 70% FOR ELIGIBLE FREIGHT U.S. SERVICES
COURIER, ERRANDS, SHIPPING INFO
ADDRESS:
PICK UP/DELIVERY HOURS:
SERVICE(S) NEEDED HOURS:
DELIVERY DEADLINE:
SERVICE(S) NEEDED DEADLINE:
NUMBER OF PIECE(S):
DIM WEIGHT:
TYPE OF SERVICE:
- REGULAR (ERRANDS, PU/D IN 4 HOURS)
- RUSH (ERRANDS, PU/D IN 2 HOURS)
- STAT (ERRANDS, PU/D IN 1 HOUR)
- ECONOMY (ERRANDS, PU/D WITHIN 24 HOURS
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SPECIAL INSTRUCTIONS:
+PAYMENT:
>BY INVOICE(S) ONLY (PAYPAL)
>VISA
>MASTER CARD
>AMEX
CARD #:
NAME ON CARD:
EXP DATE:
CVS:
DATE COMPLETED:
